Lux Research is seeking a Regional Customer Success Manager for the Americas region who is passionate about helping companies understand emerging technologies. As a Regional Customer Success Manager you are motivated by managing people and driving results. You are a confident people manager who provides clear instruction and guidance to your team. You are data-driven and capable of evaluating your regions health metrics and the contributions of your team. You use those insights to identify and execute actions that drive ongoing value, expansion and long-term loyalty and retention.
Leading a team of highly engaged CSMs who are delivering value to Lux’s clients by driving engagement strategies, along with managing the health and retention of their clients. They are overly enthusiastic about their clients and their business objectives, anticipating their needs and demonstrating actionable value and insights delivered from our solutions.
We are Growing and require leaders who are eager, ready to take off and who will partner with us as we scale and GROW!
More About Lux:
Lux Research is a leading provider of tech-enabled research and advisory solutions, helping clients drive growth through technology innovation. A pioneer in the research industry, Lux uniquely combines technical expertise and business insights with a proprietary intelligence platform, using advanced analytics and data science to surface true leading indicators. With quality data derived from primary research, fact-based analysis, and opinions that challenge traditional thinking, Lux clients are empowered to make more informed decisions today to ensure future success.
Analysis you trust. Opinions you rely on. Make better decisions, faster. For more information visit www.luxresearchinc.com, connect on LinkedIn, or follow @LuxResearch.
Lux Research is an Equal Opportunity Employer
Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.