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Sales Account Manager - Boston

Lux Research is seeking qualified Account Manager candidates to ensure the highest level of service delivery to existing Lux Research clients and to ensure client relationship renewals as well as new sales growth within our client base.  

Account Managers conduct consistent and meaningful live interactions with all assigned account and contacts and are evaluated against client renewal rates; developing new buying centers within their client base; customer service/advocacy and overall sales growth targets.

Responsibilities:

  • Build relationships with clients/prospects through demonstration of in-depth client knowledge, understanding of specific client needs/priorities and application of surface-level research solutions. Navigate Lux Research client offerings on behalf of the institution, ensuring the appropriate product is provided to meet the client need.
  • Identify and sell to additional buying centers within client base to gain wallet share using referral  and prospecting techniques.
  • Educate members/prospects on the benefits of Lux Research products and services through compelling articulation of our business model and value proposition.
  • Create customized account plans for each institution, outlining service delivery and CV growth strategies for existing and potential clients within the institution.
  • Collaborate with Product Specialist/Analyst to ensure targeted and substantive content solution delivery.
  • Utilize existing client relationships to navigate within the institution and generate/contact new business leads.
  • Evaluate prospects' business needs and present appropriate mix of Lux Research products.
  • Determine appropriate tactics to drive urgency in sales cycle.

Qualifications

The best qualified candidates will:

  • Have at least 3 years of sales experience, preferably in an information or professional services environment.
  • Have a drive to convince through strategic conversations and information gathering.
  • Create strategic partnerships with your install base to drive Lux value and identify growth opportunities to increase wallet share.
  • Be comfortable navigating large complex organizations, leveraging relationships to secure referrals and access to new buying centers.
  • Be fascinated by innovative technologies and how they may impact the technology landscape to help our in their quest to discover and deliver their next big innovative ideas.

Other Qualifying Information:

  • We are seeking candidates local to the Boston area.
  • Candidates must be authorized to work in the US without current or future visa sponsorship.
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